We know what it takes to make guests happy. It's all in the details. We offer the full suite of services you need to keep your property in perfect condition, ready for receiving guests, all year round. But we also know that every property (and owner) is different so we customise each contract accordingly. Whether you choose the full suite of hosting services, or need help with just one aspect of your rental management, you're guaranteed the same excellence in everything we do.
first things first...​
Property audit & advisory
We begin by taking a look at your property, assessing features and facilities, and advising on any additions or improvements that you might want to consider making to maximise its appeal as a holiday rental.
Styling & photography
A property rental profile is only as good as the pictures. If you don't have the quality photos that you need for marketing, we'll help you style and take professional shots of your rental so that we can showcase it in its best light.
Listing development
We'll explain the various rental platforms to you (AirBnB, VRBO, Booking.com, LekkeSlaap etc.) and the pros and cons of each. We'll develop your property profile with professional writing that highlights unique character and appeal.
​bringing in the bookings
Multi-platform management
Setting up a professional property profile provides a solid foundation but regular adjustments, updates and improvements to your listing are essential for your rental to remain competitive and command bookings year-round.
Pricing optimisation
Different seasons bring different types of travellers with different expectations and different budgets. We'll agree a minimum rate and regularly review and optimise your pricing to maximise occupancy and returns.
Booking calendar management​
We'll oversee and manage reservations across the booking platforms for your stipulated rental periods, coordinating check-ins, building in time for cleaning and any essential maintenance work between guests.
a warm welcome for everyone
Guest liaison
Prospective guests have questions and want to make decisions and book, promptly. To ensure you secure and retain bookings, we're available 24/7/365 with all the answers about logistics, facilities and what the area has to offer.
Check-ins & guest orientation
A warm welcome is always appreciated, especially when guests arrive late after a long day of travel. Our in-person greetings and basic orientation is just one of the personal touches that sets our hosting (and our listings) apart.
Guest support services
We know Brenton, we know Knysna, and we know the Garden Route, very well. We advise guests on where to go, what to do and who to contact for it all. Happy holidays = great memories = re-commendations and repeat visits.​
keeping the dream alive
Linen, toiletries & laundry
The small things make a big difference. Crisp linen and fresh towels for every guest, as well as eco-friendly toiletries and cleaning products, are delivered before each check-in from our own private laundry in Brenton.
Cleaning & housekeeping
Our cleaners are trained by us and equipped with property-specific housekeeping checklists. Manage-ment visits each rental after every service to make 100% certain that guests only ever arrive to spotless homes in pristine condition.
Gardening & pool service
We partner with professional, dependable subcontractors based on predetermined schedules and service requirements. Where relationships already exist, we're also happy to oversee clients' preferred service providers.
giving you peace of mind
Caretaking & property oversight
We look after our listings. We know what it's like to own a home in Brenton and, importantly, that retaining their value requires regular and ongoing oversight, operational checks and maintenance. So our proactive service extends beyond the obvious to the often-neglected essentials like scheduled electrical, plumbing, heating and security checks. We like our clients to sleep as well as their guests do at night.
we'd love to look after your Brental
507 Silwerboom Place
Brenton-on-Sea
Knysna
South Africa
+27 (0) 68 283 2391
